Frequently Asked Questions
Want to know more about our products and services? You have landed on the right page. Browse below for our frequently asked questions (FAQ). If we have missed any topic please let us know.
Why use Motormechs service instead of heading to the mechanic?
Finding the right mechanic at the right time can be troublesome, specially at short notice or when on the road. Motormechs helps you connect to local mechanics to come out and help you at trouble spot. Also our mechanics have been verified so we can assure you that the mechanic/service you are getting is of the highest quality available.
What kind of services can I avail from the Motormechs?
Motormechs currently provides complete roadside assistance services. This includes towing, battery, tire and fuel assistance service. You can also book your vehicle for a service. We will get it serviced through the best of service providers.
What to do when app is unable to contact a service provider?
If the app does not show any mechanics available nearby, contact our customer support 7676 334 334. We will then guide you to the service provider closest for your location. The app may not show services other than Bangalore at the present since we operate only in Bangalore currently.
Where can I avail the Motormechs services?
Currently we operate in Bangalore only. At the same time we are growing fast and we will be going to other cities very soon. Download our app and we will notify you when the services become available in your city.
What is your hours of operation?
We are available 24 hours a day, 7 days a week. We do not take off on weekends so that you can be worry free on your weekend!
How much do I pay for using Motormechs service?
Motormechs mobile app is absolutely free of cost. Free to download and free to use. We help you find the right kind of help when your car/bike is in trouble and our prices are unbeatable. You may check our service charges and price list on the app.
Are your prices inflated?
We believe this is the best price that you can get anywhere in the market. Some of our services are even charged below the market price. The prices have been negotiated with the service providers to give you the best deal. However just like any startup we keep trying to reduce prices further every day. You can help us doing so by evangelizing our app. Ask your friends and families to download too.